Non-Government school teachers and principals require an
Extranet account in order to access SMARTSCOUT,
Premier’s Reading Challenge (PRC), Access Management Utility (AMU) or Staff Management Utility (SMU). Extranet accounts should be maintained (expiration dates to be updated) on a yearly basis and
it is against Department of Education protocol to extend accounts beyond 12
months. It is the responsibility of the Principal/delegate to extend the
user’s expiry date.
Seven days before an account’s expiry date is reached, an automated email is sent notifying the user and their authorising superuser that the account will expire. Astute superusers will set the expiry date such that the notice to renew a user’s access to the Extranet will be received during term time.
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Once a staff member leaves a school, they should no longer have access to a school’s |
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SCOUT data. Principals and Diocesan Officers are responsible for updating this expiration date so that staff do not have access after they leave the school. |
Expiry date extension can fall under these categories:
Extension of user’s access before expiry date
Extension of user’s access after expiry date. The password will also need to be reset and SMART re-provisioned through AMU.
Principal expiry date extension – since principals do not have the ability to extend their own access expiry date, this will need to be performed by SMART support for their jurisdiction.
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the Diocesan Officer.
Expiry dates cannot be set more than 360 days from the current date. Setting a date later than this will return a red error message.
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Resolution: Extending expiry dates after expiry
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If a user’s account has expired, |
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2. Provision access to SMART if this has been lost.
3. If the user has not received an automated email to set a new password themselves, this can be set through SMU.
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do not create a new account for this user. |
Follow the above steps (1-5) and extend the access expiry date to today’s date
Click Update.
Then search for the user again, using steps (2-4) above
Click on their name
Extend the expiry up to 12 months from today’s date
Click Update.