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If a user cannot log into https://extranet.det.nsw.edu.au and their account is active in SMU, they may need a password reset.
Resolution:
Superusers will need to access SMU from the main landing page of the Extranet Portal.
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If a user cannot log into https://extranet.det.nsw.edu.au and their account is active in SMU, they may need a password reset.
Superusers will need to access SMU from the main landing page of the Extranet Portal.
...